Then click on the Shortcuts tab in the keyboard settings and select Screenshots option in the left panel.Opening Keyboard option in system preferences Click on the Apple logo in the menu bar at the top and choose System Preferences in the contextual menu, then click on Keyboard.Follow the below steps to restore default shortcuts: Sometimes, a third-party application interferes or shortcut keys are glitched due to which users are unable to use it for a screenshot. Most users finding themselves in a similar situation managed to fix the issue by restoring the keyboard shortcuts for screenshots to default. There can be a chance that the culprit is the shortcut keys itself. Method 1: Restore Defaults Keyboard Shortcuts
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